Fluent German Language Support Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Talingual Tempo inteiro

About the Role:

We are seeking a highly motivated and adaptable German Language Support Specialist to join our international team at Talingual. As a Customer Service Advisor, you will represent a renowned streaming service and assist viewers through phone and/or chat about their account and billing issues. Your excellent communication skills in German and good command of English will be essential in providing first-time resolution and basic site and application navigations.

Key Responsibilities:

  • Assist viewers through phone and/or chat about their account and billing issues
  • Discuss and solve any billing issues
  • Talk to viewers about basic site and application navigations
  • Troubleshoot any system configurations and network settings

Requirements:

  • Excellent communication skills in German (both spoken and written)
  • Good command of English
  • Highly motivated, driven, and adaptable

What We Offer:

  • Basic salary of Euro 1100 gross p/m
  • Free accommodation (a room in a shared flat)
  • Fantastic relocation package, including flight reimbursement, airport pickup, and accommodation during employment
  • Internal training and career progression opportunities
  • External activities and events


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