Fluent German Language Support Specialist
4 semanas atrás
About the Role:
We are seeking a highly motivated and adaptable German Language Support Specialist to join our international team at Talingual. As a Customer Service Advisor, you will represent a renowned streaming service and assist viewers through phone and/or chat about their account and billing issues. Your excellent communication skills in German and good command of English will be essential in providing first-time resolution and basic site and application navigations.
Key Responsibilities:
- Assist viewers through phone and/or chat about their account and billing issues
- Discuss and solve any billing issues
- Talk to viewers about basic site and application navigations
- Troubleshoot any system configurations and network settings
Requirements:
- Excellent communication skills in German (both spoken and written)
- Good command of English
- Highly motivated, driven, and adaptable
What We Offer:
- Basic salary of Euro 1100 gross p/m
- Free accommodation (a room in a shared flat)
- Fantastic relocation package, including flight reimbursement, airport pickup, and accommodation during employment
- Internal training and career progression opportunities
- External activities and events
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