Customer Onboarding Specialist
3 semanas atrás
Lisbon
Customer Success – Onboarding /
Permanent - Full-Time /
On-Site
Agicap is a fast-growing startup that allows CEOs and Finance teams to efficiently manage and forecast their cash flow, pay their suppliers, and get paid.
We are looking for a Customer Onboarding Manager to join our Implementation team. As part of this team, you will represent Agicap to our customers, providing comprehensive training and support to help them unlock the full potential of our Treasury platform.
Your mission will be to manage our client portfolio in the Implementation phase, drive customer engagement, and take ultimate ownership for Customer Health and Onboarding turnaround time.
We are looking for someone with 1-2 years of client-facing experience, ideally at a SaaS company, with strong prioritization and execution capabilities, driven by customer needs, business impact, and expansion potential.
We offer a competitive salary package, a key moment to join a fast-growing startup, and great opportunities to advance your career within a fast-growing international company.
Our interview process takes an average of 2 weeks and generally consists of a first meeting with the Talent Acquisition team, a role play or case study with the respective department, and a final round with management.
We believe that true innovation thrives in an environment where everyone feels valued and included. We're committed to building a diverse team that reflects the variety of perspectives in our world.
Join us in creating a workplace of inclusiveness.
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