French Customer Service Representative
Há 4 dias
Job Description
">We are seeking a dynamic and proactive French-speaking customer advisor to join our team at Buscojobs Portugal.
">About the Role
">This role involves assisting users with general inquiries and supporting issues via phone, email, chat, or social messaging channels. The ideal candidate will be able to adapt the brand's voice and tone for interactions on both private and public channels.
">The successful candidate will respond appropriately to customer escalations, escalate issues and customers to higher tiers of support as defined, and document relevant case information.
">Requirements
">- ">
- Native or near-native level of French is required.">
- A good level of English is also necessary, as we work in an international company.">
- Microsoft Office knowledge is essential.">
- The ability to think dynamically and proactively is crucial for this role.">
- Prior experience with attending customers is a plus.">
Compensation and Benefits
">We offer a competitive salary, estimated to be around €40,000 - €50,000 per annum, depending on location and experience.
">In addition to a generous salary, we provide a range of benefits that promote work-life balance and professional growth.
">How to Apply
">If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please submit your application.
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