Greek Line Manager in Porto, Portugal

Há 1 mês


Porto, Porto, Portugal Cross Border Talents Tempo inteiro
Lead a Dynamic Team in Porto, Portugal

Are you a motivated and experienced leader looking for a new challenge? We are seeking a Line Manager to oversee a team of Customer Service Representatives in Porto, a vibrant and culturally rich city.

Key Responsibilities:

  • Lead and develop a team of 15 Customer Service Representatives to achieve top performance and quality.
  • Actively manage the team using company systems and conduct performance analyses to drive continuous improvement.
  • Monitor CSR interactions to meet client requirements and offer coaching and real-time transaction support.
  • Host team meetings to foster innovation, collaboration, and performance enhancement.
  • Ensure your team meets service levels across multiple channels.
  • Contribute to company-wide strategies and promote compliance with internal policies.
  • Motivate and mentor your team, driving their growth and the success of the company.

Requirements:

  • Native/fluent in Greek and proficient in English.
  • Minimum of 2 years in customer experience management or a related industry.
  • A higher education degree is essential.
  • Experience with Microsoft Office Suite, project tools, and team management skills.
  • Strong interpersonal, coaching, and mentoring abilities.

What We Offer:

  • Competitive salary based on your skills and experience.
  • Join a multilingual, creative, and inclusive team with a positive atmosphere.
  • Professional growth opportunities with training in coaching and project management.
  • Be part of a global organization that values innovation and continuous improvement.
  • Engage with global clients, contributing to strategic initiatives and cross-cultural experiences.

Ready to take on a leadership role and make an impact in Porto? Apply now and become part of our vibrant, global team.



  • Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Job Title: Greek Line Manager In Porto, PortugalJob Description:Are you a motivated and experienced customer service professional looking for a leadership role in a dynamic team? We are seeking a Greek Line Manager to oversee a team of Customer Service Representatives in Porto, Portugal.Key Responsibilities:Lead and develop a team of 15 Customer Service...


  • Porto, Porto, Portugal Tn Portugal Tempo inteiro

    pbJob Title:/b Greek Speaking Line ManagerbrbrbJob Description:/bbrbrWe are seeking a highly skilled Greek speaking Line Manager to join our team in Porto, Portugal. As a Line Manager, you will be responsible for leading and developing a team of Customer Service Representatives to meet performance targets, ensure quality, and satisfy client and user...


  • Porto, Porto, Portugal Tn Portugal Tempo inteiro

    Job Title: Greek Line Manager In Porto, PortugalAbout the Role:Join our team as a Line Manager in Porto, Portugal, and take on a leadership role overseeing a dynamic team of Customer Service Representatives. This is an excellent opportunity to work in a city renowned for its unique blend of world charm and modern innovation.Your Key Responsibilities:Lead and...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Leadership Role OverviewAre you a skilled leader looking to advance your career in a dynamic city? Cross Border Talents is hiring a Line Manager to oversee a team of Customer Service Representatives in Porto, Portugal.Key Responsibilities:Lead and develop a team of 15 Customer Service Representatives to achieve top performance.Actively manage the team using...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Line Manager Job in Porto, PortugalWe are seeking a talented Line Manager to oversee a dynamic team of Customer Service Representatives in Porto, a city known for its rich history and vibrant culture. As a key member of our team, you will be responsible for leading and developing a team of 15 Customer Service Representatives to achieve top performance.Your...


  • Porto, Porto, Portugal Natixis In Portugal Tempo inteiro

    Natixis in Portugal OverviewNatixis in Portugal is a Centre of Expertise within the Groupe BPCE worldwide. Its mission is to transform traditional banking by developing innovative solutions for business, operations, and work culture. As part of the Global Financial Services division, Natixis in Portugal applies technology for financial expertise in its two...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Quality Assurance Role for Greek Speaker in PortoCross Border Talents is seeking a Quality Assurance expert for our team in Porto, Portugal. As a Quality Assurance specialist, you will be responsible for ensuring exceptional service delivery and implementing best-in-class Quality Assurance standards.Your Key Responsibilities:Monitor and assess interactions...


  • Porto, Porto, Portugal Natixis In Portugal Tempo inteiro

    About Natixis in PortugalNatixis in Portugal is a Centre of Expertise for Groupe BPCE, dedicated to transforming traditional banking by developing innovative solutions. Located in Porto, the company has over 2,400 employees from 30 nationalities, organized into three departments: Information Technology, Banking Support Activities, and Compliance.As part of...


  • Porto, Porto, Portugal Hays Portugal Tempo inteiro

    Your New CompanyHays Portugal has partnered with a German multinational company to establish a brand-new Tech Hub in Porto, Portugal.This innovative hub will be at the forefront of technological advancements, working closely with teams across Europe to develop and implement cutting-edge solutions.As a Cloud Operations Team Manager, you will have the...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Quality Analyst Job DescriptionAt Cross Border Talents, we're seeking a skilled Quality Analyst to join our team in Porto. As a Quality Analyst, you will play a crucial role in ensuring exceptional service delivery by monitoring and assessing interactions between our Customer Service Representatives and clients.Key Responsibilities:• Monitor and assess...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    We are seeking a skilled Quality Assurance Specialist to join our dynamic team in Porto, Portugal. This is an exciting opportunity to work with a multilingual, creative, and inclusive team.The ideal candidate will have a strong understanding of quality assurance principles and practices, as well as excellent analytical and problem-solving...

  • Backend Developer

    1 semana atrás


    Porto, Porto, Portugal Natixis in Portugal Tempo inteiro

    Job Title:Backend Developer (.NET) in Porto, PortugalAbout the Role:We are seeking an experienced Backend Developer to join our team in Porto, Portugal. As a key member of our development team, you will be responsible for designing, developing, and maintaining efficient, scalable, and reliable software solutions using .NET 8 and SQL Server.Main...


  • Porto, Porto, Portugal Recruitment Direct Tempo inteiro

    Job Details:Location: Porto, PortugalSalary Options: €1059/month with free shared accommodation (company-rented apartments) or €1259/month without accommodation.Key Responsibilities: Manage customer inquiries via live chat, phone, email, webforms, or social media interactions. Handle customer complaints, offering precise solutions and ensuring...


  • Porto, Porto, Portugal Natixis In Portugal Tempo inteiro

    About Natixis in PortugalNatixis in Portugal is a part of the Global Financial Services division, applying technology to develop financial expertise. Our Centre of Expertise in Porto has over 2,400 employees from 30+ nationalities.We're committed to fostering a working environment where every voice is heard and our differences make us stronger. In line with...


  • Porto, Porto, Portugal Voltalia Portugal Tempo inteiro

    About the CompanyVoltalia Portugal is a leading company in renewable energy, with a strong presence in 20 countries across four continents. As an electricity producer and service provider, we offer a unique combination of expertise in wind, solar, hydro, biomass, and storage solutions.Job DescriptionWe are seeking a highly experienced Senior Solar PV...


  • Porto, Porto, Portugal Triangle intérim Tempo inteiro

    Werken in Portugal: Een unieke kans!Ben jij op zoek naar een nieuwe uitdaging in het buitenland? Dan is deze vacature voor klantenservicemedewerker in Porto, Portugal, misschien wel de perfecte kans voor jou!We zoeken een klantenservicemedewerker die vloeiend Nederlands spreekt en bereid is om in Porto te werken. Je zult klanten helpen met vragen over tv,...


  • Porto, Porto, Portugal Natixis in Portugal Tempo inteiro

    Job Description:We are seeking a highly skilled Cloud Infrastructure Specialist to join our team in Porto, Portugal. This is an exciting opportunity for an individual to work with cutting-edge technologies and contribute to the success of our company.Company Overview:Natixis in Portugal is a leading financial institution with a strong presence in the region....


  • Porto, Porto, Portugal Generix Group Tempo inteiro

    Job OverviewThe Generix Group is seeking an experienced IT Incident Manager to join their team based in Porto, Portugal. As a key member of the Shared Services Center, this individual will play a vital role in ensuring the effective implementation of the Incident Management Process and providing excellent service delivery excellence.


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    Company OverviewBuscojobs Portugal is a dynamic, multicultural company based in the heart of Porto, a city known for its stunning architecture, world-class wine, and rich cultural heritage.Salary: A competitive salary based on your skills and experience will be offered to the successful candidate.Job DescriptionWe are seeking a highly skilled Quality Analyst...


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    Job OverviewWe are seeking a highly skilled Fullstack Developer with expertise in Java and Angular to join our client's team in Porto, Portugal. Our client is a French multinational financial services firm specializing in Asset & Wealth Management, Corporate & Investment Banking, Insurance, and Payments.