Greek Leadership Role in Porto, Portugal
3 semanas atrás
Leadership Role Overview
Are you a skilled leader looking to advance your career in a dynamic city? Cross Border Talents is hiring a Line Manager to oversee a team of Customer Service Representatives in Porto, Portugal.
Key Responsibilities:
- Lead and develop a team of 15 Customer Service Representatives to achieve top performance.
- Actively manage the team using company systems, and conduct performance analyses to drive continuous improvement.
- Monitor CSR interactions to meet client requirements, offering coaching and real-time transaction support.
- Host team meetings to foster innovation, collaboration, and performance enhancement.
- Ensure your team meets service levels across multiple channels.
- Contribute to company-wide strategies while promoting compliance with internal policies.
- Motivate and mentor your team, driving their growth and the company's success.
Requirements:
- Native/fluent in Greek and proficient in English.
- Minimum of 2 years in customer experience management or a related industry.
- A higher education degree is essential.
- Experience with Microsoft Office Suite, project tools, and team management skills.
- Strong interpersonal, coaching, and mentoring abilities.
What We Offer:
- Competitive salary based on your skills and experience.
- Join a multilingual, creative, and inclusive team with a positive atmosphere.
- Professional growth opportunities with training in coaching and project management.
- Be part of a global organization that values innovation and continuous improvement.
Grow Your Career with Us
-
Portuguese Greek Leadership Opportunity in Porto
3 semanas atrás
Porto, Porto, Portugal Tn Portugal Tempo inteiroJob Title: Greek Line Manager In Porto, PortugalAbout the Role:Join our team as a Line Manager in Porto, Portugal, and take on a leadership role overseeing a dynamic team of Customer Service Representatives. This is an excellent opportunity to work in a city renowned for its unique blend of world charm and modern innovation.Your Key Responsibilities:Lead and...
-
Global Leadership Opportunity in Porto, Portugal
1 semana atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroLine Manager Job in Porto, PortugalWe are seeking a talented Line Manager to oversee a dynamic team of Customer Service Representatives in Porto, a city known for its rich history and vibrant culture. As a key member of our team, you will be responsible for leading and developing a team of 15 Customer Service Representatives to achieve top performance.Your...
-
Porto, Porto, Portugal Cross Border Talents Tempo inteiroLead a Dynamic Team in Porto, PortugalAre you a motivated and experienced leader looking for a new challenge? We are seeking a Line Manager to oversee a team of Customer Service Representatives in Porto, a vibrant and culturally rich city.Key Responsibilities:Lead and develop a team of 15 Customer Service Representatives to achieve top performance and...
-
Porto, Porto, Portugal Cross Border Talents Tempo inteiroAbout the RoleAre you a seasoned leader looking to make a significant impact in a global organization?Cross Border Talents is seeking an experienced Line Manager to oversee a dynamic team of Customer Service Representatives in Porto, Portugal.Why Porto?This coastal city offers a unique blend of old-world charm and modern innovation, making it an ideal...
-
Porto Greek Quality Assurance Specialist
4 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroQuality Assurance Role for Greek Speaker in PortoCross Border Talents is seeking a Quality Assurance expert for our team in Porto, Portugal. As a Quality Assurance specialist, you will be responsible for ensuring exceptional service delivery and implementing best-in-class Quality Assurance standards.Your Key Responsibilities:Monitor and assess interactions...
-
Greek Speaking Line Manager
Há 1 mês
Porto, Porto, Portugal Tn Portugal Tempo inteiropbJob Title:/b Greek Speaking Line ManagerbrbrbJob Description:/bbrbrWe are seeking a highly skilled Greek speaking Line Manager to join our team in Porto, Portugal. As a Line Manager, you will be responsible for leading and developing a team of Customer Service Representatives to meet performance targets, ensure quality, and satisfy client and user...
-
Environmental Compliance Specialist in Portugal
2 semanas atrás
Porto, Porto, Portugal Leadership & Sustainability Tempo inteiroWe are seeking an experienced Environmental Compliance Specialist to join our team at Leadership & Sustainability in Portugal.Job OverviewThis is a critical role in ensuring the accuracy and integrity of data collected during social and labor assessments within global supply chains. The successful candidate will conduct detailed reviews and on-site...
-
Senior Leadership Position in Customer Service Management
1 semana atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroJob DescriptionWe are seeking an experienced and ambitious professional to join our team as a Senior Leadership Position in Customer Service Management, based in Porto, Portugal.About the RoleThis is a unique opportunity for a talented individual to take on a leadership position in a dynamic customer service team. As a Line Manager, you will be responsible...
-
SLCP Auditor in Portugal
2 semanas atrás
Porto, Porto, Portugal Leadership & Sustainability Tempo inteiroRole Overview:The SLCP Auditor plays a critical role in ensuring the accuracy and integrity of data collected during social and labor assessments within global supply chains. This position involves conducting detailed reviews and on-site inspections of facilities to verify compliance with SLCP standards. The auditor collaborates with facility management and...
-
Greek Quality Assurance Specialist Wanted in Porto
3 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroQuality Analyst Job DescriptionAt Cross Border Talents, we're seeking a skilled Quality Analyst to join our team in Porto. As a Quality Analyst, you will play a crucial role in ensuring exceptional service delivery by monitoring and assessing interactions between our Customer Service Representatives and clients.Key Responsibilities:• Monitor and assess...
-
Executive Manager
Há 12 horas
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroAbout the RoleBuscojobs Portugal is seeking a skilled Executive Manager to lead our dynamic team of Customer Service Representatives in Porto, Portugal. As a key member of our organization, you will be responsible for overseeing a team of 15 representatives and ensuring top-notch performance, quality, and client satisfaction.Your Key Responsibilities:Lead...
-
Senior Financial Representative Role in Porto, Portugal
2 semanas atrás
Porto, Porto, Portugal ADECCO RECURSOS HUMANOS Tempo inteiroWe are seeking a skilled Collections officer to join our team at ADECCO RECURSOS HUMANOS. As a key player in our financial operations, you will be responsible for preparing customs entry documentation and ensuring its accuracy.The ideal candidate will possess excellent communication skills, allowing them to effectively collaborate with customers and provide...
-
Technical Leadership Role in Portugal
1 dia atrás
Porto, Porto, Portugal 1Worldsync Tempo inteiroAbout the CompanyAt 1WorldSync, we're the industry leader in product content management, with a global presence across multiple locations. Our team is dedicated to delivering innovative solutions that drive business growth.
-
Technical Leadership Role in Software Development
1 semana atrás
Porto, Porto, Portugal Phiture Tempo inteiroPhiture is a leading provider of mobile growth solutions, seeking an exceptional Technical Lead to join its engineering department. The successful candidate will play a crucial role in shaping the company's software development strategy and implementing key projects.Key Responsibilities:Define technical direction and provide guidance to software development...
-
Collections Leadership Role
Há 1 mês
Porto, Porto, Portugal Sonae Tempo inteiroCollections Supervisor Role OverviewAt Sonae, we're looking for a skilled Collections Supervisor to lead our Credit Card Collections team. As a Collections Supervisor, you'll be responsible for achieving key service metrics, meeting or exceeding financial/productivity goals, and ensuring business partner/employee satisfaction. You'll also manage and...
-
IT Incident Manager Role in Porto
Há 5 dias
Porto, Porto, Portugal Generix Group Tempo inteiroJob OverviewThe Generix Group is seeking an experienced IT Incident Manager to join their team based in Porto, Portugal. As a key member of the Shared Services Center, this individual will play a vital role in ensuring the effective implementation of the Incident Management Process and providing excellent service delivery excellence.
-
Beauty Industry Leadership Role
3 semanas atrás
Porto, Porto, Portugal Teleperformance Tempo inteiroBeauty Industry Leadership RoleWe are seeking a passionate leader to manage our cosmetics team, providing exceptional customer service and ensuring the highest standards are met.Key Responsibilities:Supervise a team in a customer service environmentEnsure team members deliver the best possible serviceMaintain high standards and qualityRequirements:Previous...
-
Backend Developer
2 semanas atrás
Porto, Porto, Portugal Natixis in Portugal Tempo inteiroJob Title:Backend Developer (.NET) in Porto, PortugalAbout the Role:We are seeking an experienced Backend Developer to join our team in Porto, Portugal. As a key member of our development team, you will be responsible for designing, developing, and maintaining efficient, scalable, and reliable software solutions using .NET 8 and SQL Server.Main...
-
Tech Leadership Role
2 semanas atrás
Porto, Porto, Portugal Swordhealth Tempo inteiroRole Overview:Sword Health is revolutionizing the way we approach pain management, and we're looking for a skilled Tech Lead to join our team. As a key member of our engineering team, you'll be responsible for leading the development of our platform, ensuring that our solutions are delivered with quality and on time. Your technical vision will drive the...
-
Senior Business Intelligence Specialist
2 semanas atrás
Porto, Porto, Portugal Natixis In Portugal Tempo inteiroAbout Natixis in PortugalNatixis in Portugal is a Centre of Expertise for Groupe BPCE, dedicated to transforming traditional banking by developing innovative solutions. Located in Porto, the company has over 2,400 employees from 30 nationalities, organized into three departments: Information Technology, Banking Support Activities, and Compliance.As part of...