Customer Experience Specialist in Lisbon Fashion Retail

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking an enthusiastic Customer Experience Specialist to join our team at Blu Selection in Lisbon. This exciting role will see you working closely with customers, providing them with exceptional support and advice on fashion products.

As a key member of our customer service team, you will be responsible for delivering outstanding customer experiences through various communication channels, including phone, email, and social media. Your passion for fashion and ability to empathize with customers will make you an excellent fit for this position.

In addition to your customer-facing skills, you will also play a vital role in troubleshooting product issues, processing credit simulations, and handling calls from prospects and clients. You will have the opportunity to work collaboratively with other departments to ensure seamless case management and issue resolution.

Our ideal candidate will possess a native level of German and a good level of English, as well as strong listening and communication skills. They will be comfortable working in a fast-paced environment, be proactive, and have a passion for intercultural communication and the expatriate lifestyle.

The successful candidate will enjoy a competitive salary, ranging from 950 to 1400€ gross per month, depending on accommodation options. Free accommodation is included in the first scenario, while private health insurance and relocation support are offered to international candidates. We also provide free Portuguese lessons, cooking classes, sport activities, and social events organized by the company.

This is an excellent opportunity to develop your career with a multinational organization recognized for its innovative approach to sales and customer service solutions. If you are looking for a new challenge and are willing to relocate to Lisbon, we encourage you to apply for this exciting role.



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