Rejselysten Support Specialist
Há 4 dias
Som Rejselysten Support Specialist vil du være vores klientens ansigt og levere fremragende service til kunder via telefon og e-mail. Du vil hjælpe kunder med bookinger, ombookinger og aflysninger af rejser med fly og tog samt hotelreservationer. Dit mål er at sikre, at hver kunde får en smidig og stressfri rejseoplevelse.
Primære Ansvarsområder- Yde enestående kundeservice via telefon og e-mail.
- Hjælpe med nye bookinger, ombookinger og aflysninger for fly-, tog- og hotelservices.
- Tilbyde personlige løsninger, der imødekommer kundernes behov.
- Behandle kundedata effektivt og nøjagtigt.
- Flydende dansk (C1- eller C2-niveau) og gode engelskkundskaber (B2-niveau).
- En kundeorienteret tilgang med stærke problemløsningsevner.
- Evne til at arbejde fleksibelt og tilpasse sig forskellige situationer.
- Ren straffeattest er påkrævet.
Vi tilbyder en konkurrencedygtig løn på 1900,- Euro/brutto, samt bonusmulighed op til 250,- Euro/brutto. Desuden har vi sygeforsikring, inklusiv fitness- og tandplejedækning, og refusion af din månedlige mobiltelefonregning. Vi tilbyder også fleksible arbejdsformer og et støttende og sjovt arbejdsmiljø.
I dette job har du mulighed for at arbejde remote fra hvor som helst i Letland, Estland eller Litauen, eller fra vores klientens kontorer i Riga eller Tallinn.
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