Cash Management Team Lead for Dutch Market
Há 7 dias
This role offers the opportunity to take on a challenging leadership position within our Cash Management team, focusing on the Dutch market. The successful candidate will be responsible for managing a team of professionals dedicated to ensuring seamless customer order handling and complaint resolution.
Responsibilities:- Team Leadership: Manage a team of Order to Cash specialists for the Dutch market, providing guidance and oversight to ensure efficient process execution.
- Process Excellence: Develop, implement, and maintain effective processes to drive business results, ensuring that customer orders are handled promptly and complaints are resolved in a timely manner.
- Customer Communication: Foster strong relationships with customers through efficient communication by phone and email, addressing their needs and concerns effectively.
- KPI Monitoring: Regularly review team performance metrics, identifying areas for improvement and implementing corrective actions to drive sustainability.
- Digital Transformation: Contribute to the company's digital transformation efforts, actively participating in initiatives that enhance business efficiency and customer experience.
We are looking for an experienced team leader who can bring their expertise in cash management and customer service to this exciting role. If you have a proven track record in team leadership, process optimization, and customer communication, we would love to hear from you
Requirements:- University Degree: A bachelor's degree or equivalent in a relevant field (e.g., business administration, finance).
- Linguistic Proficiency: Native-level proficiency in Dutch and B1 level English language skills.
- SAP and Office Knowledge: Familiarity with SAP systems and Microsoft Office tools.
- Team Management Experience: Proven experience in leading teams, preferably in a cash management or customer service environment.
- Excellent Communication Skills: Strong written and verbal communication skills, with the ability to articulate complex ideas simply.
- Data-Driven Decision Making: Ability to collect, interpret, and use data effectively to drive business decisions.
Linde Global Services is a leading provider of gases, engineering, and healthcare solutions. Our commitment to innovation, quality, and customer satisfaction drives our success. As a valued member of our team, you will have access to cutting-edge technology, ongoing training, and opportunities for professional growth.
What We OfferAs a Cash Management Team Lead, you can expect a competitive salary package, including a base salary of €55,000 - €65,000 per annum, depending on your qualifications and experience. Additionally, you will receive comprehensive benefits, including health insurance, pension plan, and paid time off.
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