Customer Service Representative in Portugal

2 meses atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking a Customer Service Representative to join our team in Lisbon, Portugal. This is a fantastic opportunity for those who are passionate about delivering exceptional customer experiences and working in a dynamic, multicultural environment.

Job Overview:

The successful candidate will be responsible for responding to customer inquiries, emails, web contact, and orders, as well as being involved in order fulfillment and post-sales related activities. Additionally, they will call and qualify new potential clients and leads, understand customer needs, and provide appropriate solutions. The role requires excellent communication skills, the ability to work in a team, and a drive for excellence and professionalism.

Key Responsibilities:

  • Respond to customer inquiries, emails, web contact, and orders
  • Call and qualify new potential clients and leads
  • Understand customer needs and provide appropriate solutions
  • Up-sell and cross-sell
  • Build and enrich customer databases
  • Create business opportunities and increase revenue from accounts
  • Ensure close communication with the team to share information

Requirements:

  • Native level of Turkish and good level of English
  • EU citizenship or valid work permit for Portugal
  • Motivated, reliable, and committed to work
  • Previous experience in sales
  • Drive for excellence and professionalism
  • Excellent communication skills
  • Real team player and willing to work with many other nationalities

What We Offer:

  • Type of contract: long-term fixed-term contract, renewable every year
  • Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts
  • Salary conditions*: 1068€ gross/month (including free accommodation) or 1360€ gross/month (excluding accommodation)
  • Private health insurance after 6 months of contract
  • Approximately 20-25% tax
  • Relocation support for international candidates
  • Company that fully supports you and wants to make your experience great

About Us:

We are Blu Selection, recognized as the Best Customer & Sales Service Solutions provider in the world. Our company takes care of you from career development to social integration, providing a great place to work in a brand new building with top-notch worldwide brands, including Fashion, Online Marketing, Technologies, Food, etc. Real career opportunities await you within our company, including access to other projects, QA, Team Lead, or Supervisor roles.

Living in Lisbon:

Lisbon is a colorful city with a rich cultural history, delicious Portuguese cuisine, and famous cafe culture. Enjoy a warm climate all year and sunny beach life next to the Atlantic. A large English-speaking local community and international environment make it an ideal place to live and work.



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