IT Support Specialist

4 semanas atrás


Aveiro, Aveiro, Portugal Novares Tempo inteiro

Job Summary

We are seeking a skilled IT Support Specialist to join our team at Novares. As an IT Support Specialist, you will be responsible for providing technical assistance to users, troubleshooting issues, and ensuring the smooth operation of our computing systems.

Main Responsibilities

  • Assist users with computing system issues and provide training and advice to improve their efficiency.
  • Ensure receipt and resolution of user requests, including installation, deployment, and maintenance of computing equipment.
  • Perform diagnosis and repair of technical issues, and transfer requests to technicians and administrators as needed.
  • Collect and analyze user feedback to identify areas for improvement.

Requirements

To be successful in this role, you will need excellent technical skills, strong communication abilities, and a customer-focused approach. If you are a motivated and detail-oriented individual who is passionate about providing exceptional technical support, we encourage you to apply.



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