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IT Support Specialist

Há 1 mês

Aveiro, Aveiro, Portugal Novares Tempo inteiro
Job Title: IT Technician

Job Summary: We are seeking a skilled IT Technician to join our team at Novares. As an IT Technician, you will be responsible for providing technical support and assistance to our users, ensuring the smooth operation of our computing systems and infrastructure.

Key Responsibilities:

  • Assist users with technical issues and provide troubleshooting support
  • Perform daily and common operations as registered in the Service Desk ticketing system
  • Support users in running their computing systems in a more efficient way by providing training and advice
  • Ensure receipt and recording of user requests in the Service Desk ticketing system
  • Perform diagnosis of breakdowns and take care of repairs
  • Install, deploy, and maintain computing equipment and software for users

Requirements:

  • Ability to work independently and as part of a team
  • Excellent communication and problem-solving skills
  • Knowledge of computer systems and software
  • Ability to learn and adapt to new technologies

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package