Customer Care Specialist in Algarve
4 semanas atrás
Kwaliteit en service zijn essentieel voor bedrijven om concurrerend te blijven. Van het oplossen van technische problemen tot het bieden van verkoopondersteuning, er zijn veel gebieden waar uitstekende klantenondersteuning vereist is. Als Customer Care Specialist bij Blu Selection werk je aan de voorwaarden om klanten tevreden te houden en ons bedrijf te laten groeien.
Verantwoordelijkheden- Antwoorden op inkomende oproepen om vragen van klanten te beantwoorden of bestellingen te plaatsen
- Voltooien van orderinvoer en coördineren van productverzendingen naar klanten
- Ondersteuning bieden en problemen van klanten oplossen
- Samenwerken met interne en externe entiteiten
- Een uitstekend niveau Nederlands en ten minste B2 niveau Engels
- Kennis van de waarde en impact die een goede klantervaring kan creëren
- Een aandachtige luisteraar zijn, comfortabel en vaardig in het communiceren met mensen
- Een drang naar uitmuntendheid en professionalisme hebben
- Een echte teamspeler zijn en toegewijd zijn aan je werk
- Enthousiast zijn over interculturele communicatie en de expatlevensstijl
- Type contract: een contract van bepaalde tijd (12 maanden), ieder jaar verlengbaar
- Werkuren: 40 uur/week (8 uur/dag) van maandag tot zondag, roterende diensten tussen 07.00 en 23.00 uur
- Salarisvoorwaarden: 1040€ bruto/maand (inclusief accommodatie) of 1298€ bruto/maand (exclusief accommodatie)
- Verhuispakket voor internationale kandidaten: vergoeding van je initiële vluchtkosten, pick up van de luchthaven en een jaarlijks vliegticket heen en terug naar je thuisland
Bij Blu Selection kun je je carrière ontwikkelen en toegang krijgen tot andere kansen binnen het bedrijf. Van een ander project tot QA, Team Lead of Supervisor-rollen, er zijn veel mogelijkheden om je te ontwikkelen.
Blu Selection is een multinationale organisatie die erkend is als een van de beste leveranciers van verkoop- en klantenserviceoplossingen ter wereld. Wij zijn op zoek naar talenten van over de hele wereld om ons internationale team te versterken.
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