Lisbon Customer Service Ambassador
4 semanas atrás
As a Customer Service Representative at Cross Border Talents, you will be the first point of contact for customers, providing exceptional support and ensuring satisfaction. This role offers the chance to work in a vibrant international environment with a supportive team, all while enjoying the cultural and scenic charms of Lisbon.
Key Responsibilities:
- Communicate with customers via phone, email, and chat to resolve their inquiries effectively and efficiently.
- Deliver personalized solutions to customer issues, ensuring a positive experience with the brand.
- Collaborate with team members and other departments to escalate and solve complex cases.
- Maintain up-to-date knowledge of products, services, and company policies.
- Strive to meet and exceed customer satisfaction goals and key performance metrics.
- A competitive salary of €35,000 per annum, with performance bonuses.
- A relocation package, including assistance with moving to Lisbon, including flight tickets and initial accommodation.
- Career growth opportunities for professional development and promotion within the company.
- Work in a multicultural environment, interacting with team members from around the globe.
- Benefits: health insurance, meal vouchers, and language courses (if needed).
Lisbon is one of Europe's most dynamic and picturesque cities, renowned for its warm climate, friendly locals, and affordable cost of living. From historic streets and delicious cuisine to a thriving international community, Lisbon offers the perfect backdrop for your next career move.
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