IT Service Management Specialist
1 semana atrás
We are a leading provider of innovative IT solutions, dedicated to simplifying our clients' lives at a global scale. Our expansion to Portugal offers exciting opportunities for talented professionals to join our team.
Job Description:
We are seeking an experienced IT Service Management Specialist to develop and implement IT service management processes based on ISO 2000 standards. The ideal candidate will have a strong understanding of IT service management principles and best practices.
Key Responsibilities:
- Develop and implement IT service management processes aligned with ISO 2000 requirements.
- Maintain the quality of IT services, ensuring compliance with ISO 2000 standards.
- Identify areas for improvement and implement corrective actions to enhance service delivery.
- Collaborate with cross-functional teams to ensure effective and efficient service delivery.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 3 years of experience in IT service management, with a focus on ISO 2000 standards.
- Strong knowledge of IT service management principles and best practices.
- Excellent communication and interpersonal skills.
- Ability to work independently and in a team environment.
Estimated Salary:
$80,000 - $120,000 per year, depending on experience.
Why Choose Us?
At Grupo Data, we offer a dynamic and challenging work environment, with opportunities for professional growth and development. We are committed to attracting and retaining top talent, and offer competitive salaries and benefits packages.
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