Global Network Specialist with Competitive Compensation in Lisbon
3 semanas atrás
Wibit Consulting & Services (Wibitcs) seeks a seasoned professional to join their team as a Network Support Agent in their Lisbon office.
This is an exceptional opportunity for individuals with a strong background in telecommunications, particularly those who have worked with global telecom clients and possess excellent knowledge of broadband/fibre provisioning, no-connectivity, wireless, and slow-speed issues. The ideal candidate will have experience managing customer issues related to internet and data services, ensuring on-time delivery and resolution while providing updates via phone, email, and tickets.
The selected candidate will work closely with local field technicians, vendors, and Telco providers to conduct standard testing, troubleshoot, document, and resolve issues, certifying end-to-end services. Strong task management skills, attention to detail, and proficiency in coordinating with others are essential for this role.
In exchange for their expertise, the successful candidate can expect a competitive salary, private health and life insurance from day one, meal allowance on card/voucher, and a permanent contract. The working hours are Monday to Friday, allowing for a healthy work-life balance.
The requirements for this position include customer-facing experience with strong knowledge of telecommunications, proficiency in German and English, basic understanding of networking infrastructure, and minimum 1 year experience in similar roles. If you're a skilled professional looking for a challenging opportunity with a reputable company like Wibitcs, please apply. This job offers a unique blend of technical challenges and personal growth opportunities in a dynamic environment.
Benefits of this role include:
- Competitive salary
- Permanent contract
- Private health and life insurance from day one
- Meal allowance on card/voucher
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