Customer Service Agent

2 semanas atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Buscojobs Portugal offers an exciting opportunity for a Customer Service Agent to join their international team in Lisbon. As a fashion enthusiast with a passion for delivering exceptional customer experiences, you will play a vital role in providing support to customers and ensuring their satisfaction with our high-end fashion products.

Salary Information: The estimated annual salary for this position is approximately €36,000, based on the company's compensation package and the cost of living in Lisbon. This includes free accommodation, relocation assistance, and other benefits that make this a highly competitive offer.

About the Role: In this role, you will be responsible for handling customer inquiries and concerns related to orders, deliveries, payments, and returns. You will also provide information about our fashion products and escalate issues to other departments as needed. Your excellent communication skills, cultural awareness, and adaptability will enable you to work effectively with diverse customer groups and internal teams.

Requirements: To succeed in this role, you must have fluency in Dutch and good knowledge of English. You should also be energetic, innovative, and able to think quickly in a fast-paced environment. Your soft skills, such as motivation and teamwork, are essential for building strong relationships with colleagues and customers. Additionally, your passion for fashion and trends will help you stay up-to-date with the latest developments in the industry.

Benefits: Buscojobs Portugal offers a comprehensive package of benefits, including a fixed-term contract renewable every year, full-time working hours between 07:00 and 19:00 on rotating shifts (Monday-Sunday), and training opportunities to kick-start your career. You will also receive private health insurance after six months of contract, which is extra to the standard insurance provided by the company. Furthermore, you will have access to Portuguese lessons, cooking classes, sports activities, and social events organized by the company, allowing you to integrate into the local culture and community.

Your Future Company: Located in the heart of Lisbon, Buscojobs Portugal is a multinational organization recognized as one of the best sales and customer service solutions providers in the world. With talents from over 80 nationalities, they offer a unique opportunity to expand your professional network and gain valuable experience in a dynamic and inclusive work environment.



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