Hotel Operations Manager
3 semanas atrás
About Ibis Coimbra Centro
Ibis Coimbra Centro boasts a prime location in the heart of the city and on the banks of the Mondego River. A perfect location to visit the main points of the city.
Job Description
As the General Manager of our hotel, your key responsibilities will include:
- Leading as the primary strategic business leader, ensuring exceptional hotel operations that prioritize customer satisfaction for guests, employees, corporate partners, and owners, while meeting or exceeding financial targets.
- Upholding the highest quality of service and embodying the Ibis brand ethos.
- Enhancing RevPar through effective management of diverse sales channels.
- Inspiring the team by exemplifying the Heartist spirit.
- Ensuring excellence in our Accommodation & Catering offerings.
- Implementing and monitoring procedures to maintain high standards.
- Upholding labor relations, health, and safety regulations.
- Acting as a representative of Accor and the hotel owner in all relevant matters.
Qualifications
Proven experience in the hospitality industry.
Strong customer orientation, commitment, and emotional intelligence.
Credibility as a point of reference for hotel staff and stakeholders.
Solid managerial skills to unite the team around shared objectives, with a focus on quality and financial goals.
Fluency in Portuguese and English; additional languages are a plus.
What We Offer
Be part of an international company.
Work for a leader brand as Accor present in 110 countries.
Development and career opportunities.
Benefits according to the role such as Health Insurance and Bonus.
Accor discounts card.
Your Development
Accor offers you training in all the hotel jobs throughout your career and infinite possibilities for career development across multiple establishments and brands within the group's hotels.
Our Commitment to Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Why Work for Accor?
We welcome you as you are, and you can find a role and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
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