Hotel Operations Manager

2 semanas atrás


Coimbra, Coimbra, Portugal Accor Hotels Tempo inteiro
About Accor Malaga Centro

## Lead a Dedicated Team and Enhance Guest Experience

If you have the passion to lead a dedicated team and a vision to enhance the guest experience, we invite you to apply for the General Manager position at Accor Malaga Centro.

## Key Responsibilities

* Continue with the repositioning of the hotel and transformation of the guest experience after the complete renovation of rooms, public areas, and F&B services
* Lead as the primary strategic business leader, ensuring exceptional hotel operations that prioritize customer satisfaction for guests, employees, corporate partners, and owners, while meeting or exceeding financial targets
* Uphold the highest quality of service and embody the Ibis brand ethos
* Enhance RevPar through effective management of diverse sales channels
* Inspire the team by exemplifying the Heartist spirit
* Ensure excellence in our Accommodation & Catering offerings
* Implement and monitor procedures to maintain high standards
* Uphold labor relations, health, and safety regulations
* Act as a representative of Accor and the hotel owner in all relevant matters

## Qualifications

* Proven experience in the hospitality industry
* Strong customer orientation, commitment, and emotional intelligence
* Credibility as a point of reference for hotel staff and stakeholders
* Solid managerial skills to unite the team around shared objectives, with a focus on quality and financial goals
* Fluency in Spanish and English; additional languages are a plus

## What We Offer

* Be part of an international company
* Work for a leader brand as Accor present in 110 countries
* Development and career opportunities
* Benefits according to the role such as Health Insurance and Bonus
* Accor discounts card

## Your Development

What's more, Accor offers you training in all the hotel jobs throughout your career and infinite possibilities for career development across multiple establishments and brands within the group's hotels.

## Our Commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

## Why Work for Accor

We are far more than a worldwide leader. We welcome you as you are, and you can find a role and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
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