Front Desk Host/Hostess

Há 5 dias


Lisboa, Lisboa, Portugal Accor Hotels Tempo inteiro

About Us

We are an inclusive company committed to diversity and inclusion. Our goal is to attract, recruit, and promote diverse talent.

Our Mission

We welcome you as you are and offer a work environment that matches your personality. We support your growth and learning every day, ensuring that work brings purpose to your life. This way, during your journey with us, you can continue to explore Accor's limitless possibilities.

Why Work for Accor?

By joining Accor, every chapter of your story is yours to write. Together, we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor by visiting our careers website.

Job Description

Greet and welcome guests in a professional manner. Assist guests with luggage and maintain the luggage room and long-term storage area in a neat and orderly fashion.

Maintain accurate records of VIP, group, and individual arrivals. Respond to guest inquiries and provide accurate information in a timely manner.

Ensure compliance with key control policies and manage safe deposit boxes for guests. Evaluate the daily status of all hotels and coordinate with various departments, such as reservation, sales, and housekeeping, to ensure optimal guest satisfaction levels.

Requirements

  • Able to focus attention on guest needs and remain calm and courteous at all times.
  • At least 1 year of experience working in a similar role.
  • Hospitality background preferred.
  • Fluency in English; additional languages a plus.

Compensation

The estimated annual salary for this position is approximately $55,000-$65,000 based on industry standards and location. Please note that salaries may vary depending on factors such as location, experience, and performance.


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