Digital Marketing and Technical Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

About Teleperformance Portugal
Teléperformance Portugal is a leading provider of integrated omnichannel solutions, technology, and security standards in the market. With over 12,000 employees from 111 nationalities, our team provides services in 35 languages.

Salary
The estimated salary for this role is €30,000 - €40,000 per annum, depending on experience and qualifications.

Job Description
This position involves troubleshooting the advertising platform, learning and understanding clients' business goals, and achieving strong customer satisfaction. Key responsibilities include:

  • Troubleshooting technical issues
  • Resolving technical issues
  • Defining solutions to clients and adapting existing processes
  • Using basic coding and debugging skills for problem analysis
  • Understanding clients' business goals and supporting them through a chat system

Required Skills and Qualifications
To succeed in this role, you will need:

  • Native level of written and verbal communication skills in French
  • Fluency in English, written and spoken (minimum B2)
  • Experience in Digital Marketing (required)
  • Technical background (education and/or work experience)
  • Professional communication skills as a Digital Marketing & Technical Support
  • Analytic mindset

Benefits
As an employee of Teleperformance Portugal, you can expect:

  • A competitive salary
  • Ongoing training and development opportunities
  • A multicultural and supportive work environment

About the Role
We are looking for a skilled and motivated individual to join our team as a Digital Marketing and Technical Support Specialist. If you have a passion for digital marketing and are proficient in French and English, we encourage you to apply.


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