Technical Support Specialist for Printers and Digital Front End

Há 1 mês


Lisboa, Lisboa, Portugal HCLTech Tempo inteiro
Job Description

We are seeking a highly skilled Technical Support Specialist to provide first- and second-level support to our customers and technicians with related incidents for Production printers and Digital Front End.

The ideal candidate will have a strong focus on solving issues in a timely and efficient manner, resulting in first call resolution and high customer satisfaction. Key responsibilities include:

  • Troubleshooting and resolving technical issues with software, hardware, and configuration using knowledge databases and tools.
  • Providing technical support to clients and technicians of production devices, including additional Digital Front End, software, hardware, operating systems (Windows, MacOS, Linux), IT and network environment.
  • Resolving customer issues in an accurate and timely manner using available tools, Knowledge bases, or any other resource available.
  • Escalating issues to the next level of support as necessary and collaborating with internal teams, such as Operations Team, Support Engineers Junior and Intermediate, QA, Client's SMS, etc.

This role requires excellent communication and problem-solving skills, as well as the ability to work independently and collaboratively as part of a team. If you have experience providing technical support in an Enterprise environment and possess a degree in Computer Science or a related field, we encourage you to apply.



  • Lisboa, Lisboa, Portugal Hcltech Tempo inteiro

    Our company is looking for a highly skilled Digital Front End Expert to join our team as a Senior Technical Support Specialist. This role requires expertise in providing technical support for clients and technicians of digital front-end devices, including additional software, hardware, operating systems, and IT environments.About the RoleWe are seeking a...


  • Lisboa, Lisboa, Portugal Irium Portugal Tempo inteiro

    We are looking for a highly skilled Technical Front-End Specialist to join our team at Irium Portugal.About the JobThe successful candidate will have over 4 years of professional experience as a front-end developer and be proficient in Angular.In this role, you will participate in the development, deployment, configuration, review, maintenance, testing, and...


  • Lisboa, Lisboa, Portugal Hcltech Tempo inteiro

    We are seeking a highly skilled Technical Support Specialist to join our team at Hcltech. This role requires expertise in troubleshooting and resolving complex technical issues related to global printer devices.Key Responsibilities:To provide first and second level support to clients worldwide with regards to printer devices, software, and hardwareTo assist...

  • Hardware Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Hcltech Tempo inteiro

    We are seeking an experienced Technical Customer Support Specialist to provide expert-level support to clients and their technical staff for production printers and digital front-end solutions. The successful candidate will be responsible for troubleshooting, diagnosing, and resolving complex technical issues related to software, hardware, and configuration....


  • Lisboa, Lisboa, Portugal Richemont Tempo inteiro

    Richemont is a leading luxury goods conglomerate with a strong presence in jewelry, watches, and premium accessories. We are committed to preserving the heritage and identity of our Maisons while driving innovation and creativity.As a Digital Collaboration Technical Support Specialist, you will play a critical role in providing high-quality service to our IT...


  • Lisboa, Lisboa, Portugal Integer Consulting Tempo inteiro

    Integer Consulting, a Portuguese IT consulting company, specializes in IT outsourcing services and software development. With nearshore projects and custom development at the core of our business, we partner with leading technology players to deliver solutions for national and multinational companies across various industries. Our team's technical talent and...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About Team.blueTeam.blue is an ecosystem of 60+ successful brands working together across 22 European countries to provide its 3.3 million SMB customers with everything they need to succeed online by offering best-in-class expertise and services.The company's broad product offering makes it a one-stop partner for online businesses and entrepreneurs across...

  • Technical Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team in Lisbon. As a key member of our IT support team, you will provide exceptional technical assistance to our end-users, ensuring seamless and efficient service delivery.About the RoleThis is a fantastic opportunity for a motivated and experienced IT professional to work...


  • Lisboa, Lisboa, Portugal Shield Financial Compliance Tempo inteiro

    Overview: We are seeking a highly skilled Front-End Developer to join our R&D team and contribute to the development of a fascinating product. As a Front-End Developer, you will work closely with product owners and the head of design to understand detailed requirements and take ownership of your code from design and implementation to test automation and...


  • Lisboa, Lisboa, Portugal Intrepid Tempo inteiro

    About Intrepid Asia, a leading Ecommerce and Digital Solutions Provider in South East Asia, we offer end-to-end omni-channel ecommerce management, Digital Marketing Services, and advanced Market Intelligence powered by state-of-the-art Technology. Our client base includes leading international brands across all key marketplaces and social platforms in 6 SEA...

  • Digital Front-End Architect

    1 semana atrás


    Lisboa, Lisboa, Portugal Fusion Consulting Tempo inteiro

    About Fusion ConsultingFusion Consulting unites entrepreneurial minds from around the globe to develop and implement innovative solutions. We value employees who challenge the status quo through innovation, adapt to diverse client needs in ever-changing environments, and commit to continuous learning.Job OverviewWe offer a competitive salary and benefits...

  • Front-End Architect

    4 semanas atrás


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job Title: Front-End ArchitectWe are seeking an experienced Senior Front-end Engineer to join our team at Buscojobs Portugal. As a key member of our development team, you will be responsible for building complex software from scratch using functional JavaScript/TypeScript and the latest libraries.About the Role:The ideal candidate will have 5+ years of...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    About the RoleWe are seeking a skilled Printer Support Specialist to join our team in Lisbon, Portugal. This is an exciting opportunity for a customer-focused individual with strong communication skills to provide top-notch support to customers in the Norwegian market.Job SummaryThe successful candidate will be responsible for troubleshooting and resolving...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    About Teleperformance PortugalTeléperformance Portugal is a leading provider of integrated omnichannel solutions, technology, and security standards in the market. With over 12,000 employees from 111 nationalities, our team provides services in 35 languages.SalaryThe estimated salary for this role is €30,000 - €40,000 per annum, depending on experience...


  • Lisboa, Lisboa, Portugal Bee Engineering Tempo inteiro

    Bee Engineering is a technology consultancy dedicated to driving client success through innovative solutions. Our team of 200 professionals collaborates to achieve excellence in every project we undertake.We offer a wide range of services, including outsourcing, custom solutions, managed services, gamification experiences, and nearshore...

  • Technical Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Company OverviewWe are a leading provider of Information Technology and Engineering services, part of the Conclusion group with over 25 companies and 3,600 employees. Our focus is on increasing technological capacity for clients and driving digital transformation.Role OverviewWe are seeking an experienced Help Desk specialist to join our team in Lisbon,...


  • Lisboa, Lisboa, Portugal HCLTech Tempo inteiro

    Job Title: Technical Customer Support Specialist German LanguageJob Summary: We are seeking a highly skilled Technical Customer Support Specialist German Language to provide first and second level support to clients and technicians with related incidents for production printers and digital front end. The ideal candidate will have a strong background in...


  • Lisboa, Lisboa, Portugal Neotalent Conclusion Tempo inteiro

    About UsNeotalent Conclusion is a leading Iberian specialist providing services in Information Technology and Engineering. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing technological capacity and digital transformation of application ecosystems.We are...


  • Lisboa, Lisboa, Portugal Accounttech Portugal Tempo inteiro

    AboutAccounttech Portugal is a leading provider of outsourcing services in the areas of Web Development, Design and Communication, Marketing, Mobile Development, and IT Consulting.About The RoleWe are seeking a highly skilled Front-end Developer to join our technology department. As a Lead Front-end Developer, you will be responsible for leading our...


  • Lisboa, Lisboa, Portugal Lybe Tempo inteiro

    Job Description: We are seeking a highly skilled Senior Front End Developer to join our team at Lybe. The ideal candidate will have a solid background in e-commerce and extensive experience with TypeScript and React. A strong understanding of JavaScript fundamentals is essential. Previous experience with GraphQL web APIs is a significant advantage. Key...