Customer Service Pricing Specialist
Há 4 dias
We are seeking a highly skilled Customer Service Pricing Specialist to join our team in Lisbon. This is an excellent opportunity for a German speaker to work with a medical technology company and make a significant impact on customer satisfaction.
As a Customer Service Pricing Specialist, you will be responsible for ensuring the accuracy of pricing data in our Enterprise Resource Planning (ERP) system. Your goal will be to eliminate pricing errors and provide accurate communication to customers. You will also be responsible for documenting and maintaining pricing processes, reviewing and administering price deviations and exceptions, and responding to pricing queries escalated from sales and other employees as needed.
You will play a key role in effecting promotional pricing in designated product categories and territories, ensuring that prices and specific programs conform to our organization's pricing strategy. Additionally, you will provide support for system upgrades and implementations related to pricing, administer and upload exceptions for customers' price lists from customers, and undertake ad-hoc pricing analysis as required by superiors.
Requirements:- Minimum 5 years of experience in customer service/data maintenance roles
- Proven track record driving process improvement initiatives
- Ability to represent the company professionally, ethically, and morally at all times
• Direct contract with the client: no term
• 40 hours per week
• Salary: 23,000€ + benefits
• Hybrid work in Parque das Nações
We believe in Talent without Labels and are committed to non-discrimination, promoting diversity, inclusion, and equity in the workplace. Join us in creating a workplace where everyone feels valued and empowered to succeed.
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