Customer Service Pricing Specialist
Há 3 dias
We are seeking a skilled Customer Service Pricing Specialist to join our team in Lisbon, Portugal. This role is perfect for individuals who are passionate about providing exceptional customer service and have experience in data maintenance.
The successful candidate will be responsible for handling customer database updates, including customer master data and price list maintenance. They will also guarantee the accuracy of pricing data in our ERP system, targeting to eliminate pricing errors and ensure accurate communication with customers.
Additionally, the Customer Service Pricing Specialist will be responsible for documenting and maintaining pricing processes, reviewing and administering price deviations and exceptions, and responding to pricing queries escalated from sales and other employees as needed.
The ideal candidate will have a proven track record of driving process improvement initiatives and representing the company professionally, ethically, and morally at all times.
Responsibilities- Handle customer database updates, including customer master data and price list maintenance
- Guarantee the accuracy of pricing data in our ERP system
- Document and maintain pricing processes
- Review and administer price deviations and exceptions
- Respond to pricing queries escalated from sales and other employees as needed
- Minimum 5 years of experience in customer service/data maintenance role
- Proven track record driving process improvement initiatives
- Ability to represent the company professionally, ethically, and morally at all times
We offer a direct contract with the client, no term, working 40 hours per week. The salary for this position is approximately $23,000 per year, plus other benefits. Our team works in a hybrid model in Parque das Nações, offering a great work-life balance.
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