Nordic Language Customer Support Specialist
2 semanas atrás
Patrique Mercier Recruitment is seeking a highly skilled Nordic Speaking Customer Service professional to join our team in Athens, Greece. As a leading agency in multilingual recruitment, we understand the value of your language skills and cultural background. This position offers a unique opportunity to immerse yourself in the Greek culture while delivering exceptional service to customers from Nordic countries.
Key Responsibilities:
- Provide outstanding customer support to Nordic-speaking clients via phone, email, and live chat.
- Handle inquiries, resolve issues, and ensure a smooth customer experience.
- Maintain thorough records of customer interactions and transactions.
- Identify customer needs and recommend appropriate solutions or products.
- Collaborate with team members to enhance service quality and share feedback.
- Stay informed about product updates and company policies to offer accurate information.
- Participate in training sessions to continuously improve your skills.
Requirements:
- Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) and English.
- Previous experience in customer service or support roles is a plus.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team-oriented and fast-paced environment.
- Proficiency in using customer service platforms and software.
- A positive attitude with a focus on customer satisfaction.
What We Offer:
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package (flight, transfer, and hotel)
About Us:
Patrique Mercier Recruitment is a leading agency in multilingual recruitment, specializing in connecting candidates with multilingual roles across the globe. We understand the value of your language skills and cultural background and are committed to providing a unique and rewarding experience for our candidates.
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