Nordic Customer Support Specialist
3 semanas atrás
About the Role: We are seeking a skilled Customer Support Agent to join our Nordic team. The ideal candidate will be fluent in Swedish, Finnish, or Norwegian, with excellent communication and problem-solving skills.
Key Responsibilities:
- Answer inbound calls and customer inquiries
- Provide timely and empathetic support to customers
- Maintain accurate data input of consumer enquires, questions, and feedback
- Troubleshoot issues using open questions and support documents
- Offer recommendations for common problems or frequently asked questions
Requirements:
- Fluency in Swedish, Finnish, or Norwegian (C2 Level or Native)
- Good knowledge of English (B2 level)
- Typing Speed: 25 words per minute
- Availability to work in rotating shifts
- Good computer skills
- Excellent communication and listening skills
- Good time management skills
- Team spirit and flexibility
What We Offer:
- Competitive salary
- Meal vouchers
- Fixed-term, renewable employment contract
- Company events
Join our team and take the opportunity to work with a global leader in the BPO industry
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