Automotive Digital Services Expert

Há 4 dias


Braga, Braga, Portugal Cross Border Talents Tempo inteiro

Cross Border Talents is a leading provider of digital automotive services, seeking a highly skilled Customer Service Representative to join our team.

About the Role:

  • This role involves providing top-tier customer service to users of digital automotive services.
  • You will be responsible for resolving inquiries and troubleshooting issues via multiple channels (phone, email, chat).
  • Ensuring customer satisfaction by offering tailored solutions and empathetic communication.
  • Accurately logging customer interactions and following up to ensure problem resolution.
  • Collaborating with cross-functional teams to enhance customer experience.

About You:

  • We are looking for someone with strong communication skills and a customer-centric mindset.
  • The ability to adapt to different shifts and work in a remote setting.
  • An excellent problem-solving skillset with a detail-oriented approach.
  • Prior experience in customer service, contact centers, or related fields is a plus, but not required.

Compensation and Benefits:

  • Base Salary: 890 EUR gross/month (14 months), 12,460 EUR gross/annum
  • Performance Bonus: 80 EUR gross/month (12 months)
  • Meal Allowance: 7.23 EUR per working day
  • Transport Allowance: 20 EUR/month
  • Total Annual Salary: approximately 14,848.72 EUR gross/year, plus performance bonus

Why Work With Us?

  • Career Growth Opportunities: Be part of a prestigious automotive digital services project with opportunities to advance.
  • Supportive Work Environment: A collaborative team and remote work flexibility.
  • Comprehensive Benefits Package: Meal and transport allowances, health insurance, and performance bonuses.

How to Apply: If you are a motivated and skilled individual looking to take your career to the next level, please submit your application.



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