Automotive Digital Services Expert
Há 4 dias
Cross Border Talents is a leading provider of digital automotive services, seeking a highly skilled Customer Service Representative to join our team.
About the Role:
- This role involves providing top-tier customer service to users of digital automotive services.
- You will be responsible for resolving inquiries and troubleshooting issues via multiple channels (phone, email, chat).
- Ensuring customer satisfaction by offering tailored solutions and empathetic communication.
- Accurately logging customer interactions and following up to ensure problem resolution.
- Collaborating with cross-functional teams to enhance customer experience.
About You:
- We are looking for someone with strong communication skills and a customer-centric mindset.
- The ability to adapt to different shifts and work in a remote setting.
- An excellent problem-solving skillset with a detail-oriented approach.
- Prior experience in customer service, contact centers, or related fields is a plus, but not required.
Compensation and Benefits:
- Base Salary: 890 EUR gross/month (14 months), 12,460 EUR gross/annum
- Performance Bonus: 80 EUR gross/month (12 months)
- Meal Allowance: 7.23 EUR per working day
- Transport Allowance: 20 EUR/month
- Total Annual Salary: approximately 14,848.72 EUR gross/year, plus performance bonus
Why Work With Us?
- Career Growth Opportunities: Be part of a prestigious automotive digital services project with opportunities to advance.
- Supportive Work Environment: A collaborative team and remote work flexibility.
- Comprehensive Benefits Package: Meal and transport allowances, health insurance, and performance bonuses.
How to Apply: If you are a motivated and skilled individual looking to take your career to the next level, please submit your application.
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