Customer Service Expert for Automotive Industry
Há 6 dias
Company Overview: As a global technology and services leader, we help well-known brands improve their businesses with technology and integrated solutions. Our commitment to quality, innovation, and customer satisfaction has earned us recognition as a World's Best Workplaces.
Salary: We offer a competitive salary of $40,000 - $60,000 per year, plus a performance bonus.
Job Description: In this role, you will ensure that performance goals are met across all operations, providing exceptional customer service support and resolution of routine problems regarding clients' products or services. You will also stay updated on the latest offerings, policies, and services to provide customers with accurate and timely information. Additionally, you will collaborate with colleagues to enhance the overall customer experience and utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.
Required Skills and Qualifications: To succeed in this role, you should have a high level of Hungarian (C1 written and oral) and a good level of English (B2). You should also have 1 year of experience in a call center or customer service role, preferably in the automotive industry. Your passion for automotive topics, skilled in digital tech, strong attention to detail, organizational skills, excellent problem-solving skills, and creative solution-oriented mindset are essential.
Benefits: As a valued member of our team, you will enjoy full-time employment with indefinite contracts, full paid training on the company and the project, career development programs, specialized courses, and language classes. You will also have opportunities to bring a friend and receive a referral bonus. Furthermore, you will be part of a global community where diversity is celebrated, and everyone has an equal opportunity to grow and succeed.
Location: This role is based in Portugal, specifically in the Centro Empresarial de Braga area. If you are a California resident, please note that by applying, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
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