Backoffice Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Robert Bosch Group Tempo inteiro
{"title": "Job Description - Customer Service", "subtitle": ""Part-time (25/h week) Backoffice Specialist - German Speaker"", "text": "

Bosch Security Systems is a part of the Robert Bosch Group, a leading global supplier of technology and services. Our team in Lisbon is focused on sales, marketing, communication, training, nearshoring services, and shared support for human resources services to Europe.

We are looking for a part-time Backoffice Specialist - German Speaker to join our team. As a key member of our customer service team, you will be the first point of contact for customers and responsible for handling incoming inquiries.

Your main responsibilities will be:

  • Answering a wide range of general and specific service and technical questions
  • Advising customers on the existing product portfolio
  • Providing information on technical recalls, available wheel/tire combinations, and vehicle model availability
  • Identifying customer inquiries and forwarding them to the relevant specialist team in customer service

To be successful in this role, you will need:

  • German Language (C1 level) Mandatory
  • English (at least B1 level, written communication)
  • Strong communication skills, commitment, and customer and solutions-oriented

We offer a dynamic and international work environment, career opportunities in one of the best companies in the world, flexible hours, medical services, discounts for employees, sports and health-related activities, canteen, and good access to public transports.

Join our team and be part of our success story.

", "requirements": "

German Language (C1 level) Mandatory

English (at least B1 level, written communication)

Strong communication skills, commitment, and customer and solutions-oriented

", "offer": "

Dynamic and international work environment

Career opportunities in one of the best companies in the world

Flexible hours

Medical services

Discounts for employees

Sports and health-related activities

Canteen

Good access to public transports

", "callToAction": "Join our team"}

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