Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Astrea Recruitment Tempo inteiro
Job Description for Backoffice Support Specialist With Dutch

Astrea Recruitment is committed to transforming the challenges of finding a new job into an inspiring path of change and support.

We are seeking determined, organized, and responsible individuals for the role of Backoffice Support Specialist with Dutch and English (Hybrid Model of Work from Sofia/Bulgaria).

Key Responsibilities:
  • Provide exceptional client service and ensure high-quality customer experience
  • Assess and address customer inquiries
  • Handle product support needs and troubleshoot issues
  • Offer timely, clear, and easy-to-follow solutions
  • Collaborate effectively within a dynamic team environment
Requirements:
  • Fluency in Dutch and good English skills (B2/C1 level)
  • Impressive communication and interpersonal skills
  • Ability to manage time and prioritize tasks
  • Team-player attitude and eagerness to learn and improve
  • Determined, responsible, and excited to work on 24/7 shifts
What We Offer:
  • Attractive salary package ( 2500-3000 BGN GROSS ), plus additional health insurance coverage
  • Relocation assistance for employees moving to Bulgaria from abroad
  • Part-time option available (4h or 6h shifts) as well as Hybrid model of work
  • Fully paid initial training (during first 6 weeks from the office) and various other learning opportunities
  • Stable job with various opportunities for career growth
  • Positive and supportive work environment

If you feel you're the perfect fit, kindly share your detailed resume in English when you get a chance.

Rest assured that we will reach out promptly to the candidates whose profiles closely match our requirements.


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