Service Delivery Manager

2 meses atrás


Lisboa, Lisboa, Portugal Noesis Portugal Tempo inteiro

About the Role:

Noesis is looking for a skilled Service Delivery Manager to join our team. The ideal candidate will have a degree in Computer Engineering, Management Informatics or similar, and at least 3 years of professional experience in Service Management. They will be responsible for optimizing the service from an analytical point of view, working closely with technical teams and the business. The successful candidate will also have experience in preparing reports and creating KPIs, as well as good knowledge of Power BI and Excel. Experience in the banking or financial sector will be valued. The role requires strong leadership and communication skills, with a client-oriented approach. If you meet these conditions and are interested in joining a dynamic organization that invests in training its talents, we encourage you to apply.

Key Responsibilities:

  • Optimize the service from an analytical point of view
  • Work closely with technical teams and the business
  • Prepare reports and create KPIs
  • Use Power BI and Excel
  • Lead and communicate effectively

What We Offer:
  • A dynamic and innovative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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