Technical Support Representative
1 semana atrás
Company Overview: Our client, a leading player in the tech industry, is seeking a highly skilled Technical Support Representative to join their team in Athens, Greece. The successful candidate will be responsible for delivering exceptional customer support and technical expertise to clients worldwide.
Salary: €28,000 per annum (plus 2 extra salaries per year), making this an attractive opportunity for experienced professionals looking for a competitive compensation package.
Job Description:
- Identify customers' needs and provide tailored solutions, including sales and technical support
- Guide customers through billing inquiries, handle transactions, and resolve issues efficiently
- Assist customers with placing orders and related queries
- Answer customer inquiries, troubleshoot technical issues, and escalate as necessary
- Foster strong relationships with customers and colleagues alike
Required Skills and Qualifications:
- Fluent Hebrew language skills
- Excellent communication and interpersonal skills
- Sales experience with consumer products and services
- Technical research and problem-solving skills
- Advanced internet research skills
Benefits:
- Complete relocation support to Greece, including flight tickets and accommodation assistance
- Competitive monthly salary and annual bonuses
- Healthcare benefits and various discounts
- Ongoing training and development opportunities
- Professional growth and development initiatives
Location: Athens, Greece
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