Service Optimization Director
4 semanas atrás
**About Noesis Portugal**
Noesis is a dynamic and innovative organization continuously investing in its talents. Our team values competence, potential, and equal opportunities for all candidates.
**Compensation**
The estimated annual salary for this role is €80,000 - €120,000, depending on experience and qualifications.
**Job Description**
We are seeking a highly skilled Service Optimization Director to lead our service management efforts. The ideal candidate will have at least 8 years of professional experience in optimizing services from an analytical perspective, with strong leadership and communication skills.
**Key Responsibilities**
- Lead technical teams, business stakeholders, and partners in service optimization initiatives
- Create and manage Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
- Foster close collaboration between teams to drive business growth
**Requirements**
- Degree in Computer Engineering, Management Informatics, or similar field
- Strong analytical and problem-solving skills
- Excellent leadership and communication abilities
**Benefits**
- Opportunity to work with a talented team in a dynamic and innovative environment
- Continuous investment in training and development
- Equal opportunities for career growth and advancement
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