German Speaking Customer Service Representative In Lisbon
Há 19 horas
Job Summary:
We are seeking a highly skilled German-speaking customer service representative to join our team in Lisbon. As a key member of our support team, you will be responsible for providing exceptional customer experience to our clients via phone, email, and chat.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers regarding our products and services
- Collaborate with team members to continuously improve processes and service quality
- Accurately document customer interactions and update internal systems
Requirements:
To be successful in this role, you will need:
- Native proficiency in German
- B2 level English (both written and spoken)
- Strong communication and problem-solving skills
- A customer-centric mindset with the ability to remain calm under pressure
- Willingness to work rotational shifts
Benefits:
We offer a competitive salary of approximately €25,000 per year, with the potential to increase through bonuses. Additionally, we provide relocation support for candidates moving from outside Continental Portugal, including full bureaucratic support and a relocation bonus of €2,500 gross.
Why Work With Us?
We offer a welcoming and supportive team environment, full training for candidates with or without experience, and career growth opportunities within the company. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
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