German Speaking Customer Service Representative In Lisbon

Há 19 horas


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Job Summary:

We are seeking a highly skilled German-speaking customer service representative to join our team in Lisbon. As a key member of our support team, you will be responsible for providing exceptional customer experience to our clients via phone, email, and chat.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our products and services
  • Collaborate with team members to continuously improve processes and service quality
  • Accurately document customer interactions and update internal systems

Requirements:

To be successful in this role, you will need:

  • Native proficiency in German
  • B2 level English (both written and spoken)
  • Strong communication and problem-solving skills
  • A customer-centric mindset with the ability to remain calm under pressure
  • Willingness to work rotational shifts

Benefits:

We offer a competitive salary of approximately €25,000 per year, with the potential to increase through bonuses. Additionally, we provide relocation support for candidates moving from outside Continental Portugal, including full bureaucratic support and a relocation bonus of €2,500 gross.

Why Work With Us?

We offer a welcoming and supportive team environment, full training for candidates with or without experience, and career growth opportunities within the company. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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