German Team Leader Position with Leadership Opportunities

Há 6 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

A leading international telecommunications company based in Lisbon is seeking an experienced German speaker to fill a critical team leadership role.

Job Summary

We are searching for a motivated and skilled German native to lead a team of 8-10 employees. As a Team Leader, you will be responsible for management, support, organization, and development of the assigned team.

Key Responsibilities:

  • Management and supervision of a call center team
  • Maintenance of high-quality standards within the team
  • Coaching and feedback of individual team members
  • Discussions on performance and objectives with each employee
  • Coordination of customer requests and responsibility for service improvement measures

Requirements:

To be successful in this position, you will need:

  • Languages: German native / English;
  • Sales training or equivalent experience;
  • Experience in team management of a call center team;
  • A strong service mentality and customer orientation;
  • Excellent knowledge of PC- / MS-Office;
  • Great motivation, determination, and enthusiasm;

What We Offer:

We offer a competitive salary package including:

  • Gross base salary of €1530 per month
  • Meal allowance of €8.23 per month
  • Monthly Performance Bonus
  • Flex Work Allowance

We provide direct contract employment with our client and work from Monday to Saturday (7am-9pm rotative). This is a full-time position located in Lisbon.


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