German Team Leader Position with Leadership Opportunities
Há 6 dias
A leading international telecommunications company based in Lisbon is seeking an experienced German speaker to fill a critical team leadership role.
Job Summary
We are searching for a motivated and skilled German native to lead a team of 8-10 employees. As a Team Leader, you will be responsible for management, support, organization, and development of the assigned team.
Key Responsibilities:
- Management and supervision of a call center team
- Maintenance of high-quality standards within the team
- Coaching and feedback of individual team members
- Discussions on performance and objectives with each employee
- Coordination of customer requests and responsibility for service improvement measures
Requirements:
To be successful in this position, you will need:
- Languages: German native / English;
- Sales training or equivalent experience;
- Experience in team management of a call center team;
- A strong service mentality and customer orientation;
- Excellent knowledge of PC- / MS-Office;
- Great motivation, determination, and enthusiasm;
What We Offer:
We offer a competitive salary package including:
- Gross base salary of €1530 per month
- Meal allowance of €8.23 per month
- Monthly Performance Bonus
- Flex Work Allowance
We provide direct contract employment with our client and work from Monday to Saturday (7am-9pm rotative). This is a full-time position located in Lisbon.
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