Customer Service Representative in Porto

2 semanas atrás


Porto, Porto, Portugal Cross Border Talents Tempo inteiro

**Job Overview:**

We are seeking a skilled Customer Service Representative to join our team at Cross Border Talents. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our clients.

**Salary and Benefits:**

Our competitive salary package includes a generous compensation of €25,000 per annum, as well as attractive benefits that promote work-life balance and career growth.

**Key Responsibilities:**

  • Respond to customer inquiries via phone, email, and chat, ensuring prompt and professional communication.
  • Resolve product or service-related questions and issues in a timely and efficient manner.
  • Collaborate with internal teams to provide swift and effective solutions, meeting customer expectations.
  • Follow up on customer issues to ensure all concerns are addressed.

**Requirements:**

  • Native-level proficiency in French is essential for this role.
  • A willingness to learn and take initiative is crucial in this fast-paced environment.
  • Strong communication skills and a customer-focused attitude are necessary for success in this position.
  • No previous experience is required, as we provide comprehensive training to ensure your success.

**What We Offer:**

  • A dynamic and multicultural working environment that fosters growth and development.
  • Opportunities for career advancement and personal growth, aligned with your goals and aspirations.
  • A supportive team that values collaboration and open communication.


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