Digital Solutions Coordinator EMEA

Há 1 mês


Coimbra, Coimbra, Portugal Phiture Tempo inteiro

Role Overview
OM Digital Solutions is seeking a highly skilled Business Operations Coordinator EMEA to provide administrative support to our Sales and Marketing function. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in an international environment.

Key Responsibilities
• Perform varied administrative tasks in line with standard procedures and framework instructions
• Fulfil independently administrative tasks for Sales and Marketing function within designated region
• Takeover of remaining operative tasks including backlog handling, redistribution, order monitoring, and corrective bookings
• Mediation of satisfaction between Sales and Marketing function and communication with SaSu team
• Takeover of problem cases that cannot be clarified at SaSu
• Customer contact/communication
• Preparation of compensation payments
• Contract management
• Representation/assumption of all operative tasks in connection with order processing within designated region
• E-shop administrative support
• Credit limit management
• Other tasks according to the supervisor's instructions

Requirements
• University degree/secondary education + work experience
• Active knowledge of English and French
• PC skills, user knowledge of office software (MS Office, Outlook, etc.)
• Pleasant demeanor
• Communication skills
• High professional commitment
• Efficient assimilation of new knowledge



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