Claims Management Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

About the Job
Nestlé Business Services (NBS) is the heart of the Nestlé Group, providing critical services to support the business across the world. We are looking for a talented Claims Management Specialist - French Speaker to join our team. This role will be responsible for analyzing and resolving claims and deductions raised by various stakeholders.

Key Responsibilities
• Receive, register, and categorize customer claims and deductions
• Contribute to Continuous Improvement programs and standardize processes across markets
• Analyze and track performance metrics, presenting results during Daily Operational Reviews
• Participate in root cause analysis and problem-solving initiatives

Requirements
• Bachelor's degree in Business, Finance, Economics, or a related field
• Knowledge of finance terminology and basic accounting principles
• Fluency in English and French
• Strong computer skills, including Microsoft Office applications and Excel
• Excellent problem-solving and analytical skills
• Positive attitude, willingness to learn, and team player mindset

What We Offer
Nestlé Business Services is committed to developing our employees' expertise, promoting a diverse and inclusive work environment, and offering competitive benefits. Join our team and be part of a global business that drives innovation and growth.


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