Pet Care Specialist

Há 6 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

We are a leading pet food manufacturer seeking an experienced Registered Veterinary Nurse to join our customer-facing team in Lisbon. As a key member of our hybrid role, you will provide expert advice on companion animal health, nutrition for health conditions, and well-being for pets to our customers, veterinarians, and vet professionals.

Our ideal candidate has a strong background in veterinary nursing, with experience working within a busy small animal practice or referral clinic. You will be responsible for creatively resolving customer queries to satisfaction, communicating directly with customers and veterinarians, and providing seamless service by phone, email, and video.

The successful candidate will have a Bachelor in Veterinary Nursing from an EAEVE-approved or accredited university, a minimum of 2 years' experience in a veterinary practice, referral clinic, or small animal hospital, and a qualification in small animal clinical nutrition (SACN) or relevant CPD hours. Excellent speaking and writing skills in English are essential, as is the ability to make sound decisions under pressure and juggle conflicting priorities.

A competitive salary of €55,000 per year reflects the importance of this role in delivering exceptional customer experiences and driving business growth. If you are a motivated and compassionate professional who is passionate about animal health and wellbeing, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Providing expert advice on companion animal health, nutrition, and well-being
  • Communicating with customers and veterinarians to resolve complex queries
  • Supporting team members with veterinary advice and training
  • Delivering seamless service through multiple channels

Requirements:

  • Bachelor's degree in Veterinary Nursing from an EAEVE-approved or accredited university
  • Minimum 2 years' experience in a veterinary practice, referral clinic, or small animal hospital
  • Qualification in small animal clinical nutrition (SACN) or relevant CPD hours
  • Excellent communication and problem-solving skills


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