Technical Support Specialist
Há 4 dias
At Capgemini, we are seeking a highly skilled Technical Support Specialist to join our team. This role will be responsible for providing exceptional customer support in repair/replacement process management of non-functional parts.
In this position, you will act as the end customer's point of contact to support and manage the Return Merchandise Authorization (RMA) process. You will provide information and assistance to end customers regarding standard services and service catalog offerings.
To be successful in this role, you must have excellent communication skills, a sense of responsibility, pro-activity, and dynamism. You should also have good knowledge of Microsoft Office 365 suite and enjoy teamwork.
The ideal candidate will have at least B2 level in Italian and English languages. Availability for hybrid work and on-call is required. If you're looking for a challenging role with opportunities for growth, apply now
We estimate that the salary for this position will be around €25,000 - €35,000 per year, depending on your experience and qualifications. As a Technical Support Specialist at Capgemini, you will have access to exciting national and international projects, training and certifications programs, health and life insurance, referral program with bonuses for talent recommendations, and great office locations.
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. We offer a collaborative community of colleagues around the world, empowering you to shape your career in the way you'd like. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
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