Business Development Executive
Há 4 dias
About Boundlessfellows:
We are a design-driven platform empowering entrepreneurs to build brands and businesses online. Our suite of products includes websites, domains, ecommerce, and marketing tools. We are headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal.
Role Overview:
This CRM Manager position plays a critical role in driving business growth, enhancing customer experience, and expanding into new markets. You will develop and execute data-driven campaigns, collaborate with cross-functional teams, and interface with Senior Leadership Team.
Responsibilities:
- Develop and implement customer targeting and campaign performance strategies
- Collaborate with Product Team to support product expansion and vertical development
- Work closely with PMM partners to identify key customer journey moments for effective CRM channel leverage
- Support the Product Team by developing campaigns, triggered flows, and promotions that meet business objectives
- Communicate results and gather input from Senior Leadership Team on CRM initiatives
Requirements:
- 5+ years of experience in CRM and/or customer journey focused role within marketing
- Strong understanding of email processes and ESP platforms
- Excellent attention to detail, time management skills, and work ethic
- Able to champion ideas, execute efficiently, and establish trust with cross-functional teams
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