Customer Service Representative and Sales Associate

Há 3 dias


Porto, Porto, Portugal Phiture Tempo inteiro

About the Role

We are seeking a highly skilled and motivated Customer Service Representative and Sales Associate to join our team. As a key member of our sales team, you will be responsible for selling cruises packages, cross-selling or up-selling cruises packages and associated products, and providing excellent customer support for post-booking and booking management.

Key Responsibilities

  • Sell cruises packages
  • Cross-sell or up-sell cruises packages and associated products
  • Provide customer support for post-booking and booking management
  • Support travel agents with bookings and booking management
  • Support customers with information about various questions such as destination, boats, documentation, prices, etc.

Requirements

  • Fluent verbal and written German (C1)
  • Advanced level of English (B2)
  • Proven computer skills and diligent worker
  • High attention to detail and problem-solving mindset
  • Ability to effectively communicate, both written and verbally
  • Strong multi-tasking skills

What We Offer

  • Full-time with indefinite contracts (negotiable depending on experience and client needs)
  • Competitive salary and performance bonus
  • Work at Home in Porto, Portugal
  • Bring-a-friend (referral) bonus opportunities
  • Full paid training on the company and the project
  • Career development programs, specialized courses, and language classes

About Us

We are a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries. We are proud to be recognized with awards such as 'World's Best Workplaces,' 'Best Companies for Career Growth,' and 'Best Company Culture.'



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