Technical Support Specialist for Process Innovation
4 semanas atrás
InnoWave seeks a skilled Technical Support Specialist to join our team in Lisbon, Portugal. This role requires a hybrid work arrangement and involves integrating into our existing team.
Responsibilities- Focusing primarily on developing and automating processes, the ideal candidate will be responsible for designing tools and processes within the scope of service management.
- The selected individual will analyze, document, and improve internal processes and tools while gaining a thorough understanding of application flows and their functional analysis.
Requirements
- A degree in Informatics Engineering, Computer Science, or a related field is mandatory.
- Good knowledge of Java and SQL programming languages is expected, along with proficiency in scripting languages such as Python or Shell Script.
- The ideal candidate should have experience working with Ansible, Kibana, Grafana, Jira, and Confluence.
- Prior experience in application support is highly valued, as well as excellent problem-solving and analytical skills.
- The ability to work independently or as part of a team is essential, along with a proactive attitude and capacity to adapt in a fast-paced environment.
- A developed sense of responsibility, customer-oriented solutions, and continuous improvement are also key qualifications.
- Fluent written and spoken English is required.
Compensation
We offer an estimated salary range of €45,000 - €65,000 per annum, commensurate with experience and qualifications. This estimate takes into account the Lisbon location and industry standards.
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