Technical Support Representative with International Exposure
4 semanas atrás
We are HCLTech, a leading global technology company driving progress through innovation and collaboration. As a Service Desk Agent, you will play a vital role in providing exceptional customer service and support.
Role & Responsibilities- Respond to customer inquiries and troubleshoot issues efficiently
- Work independently to meet Service Level Agreements (SLAs)
- Interact with customers via phone, email, or chat to resolve queries
- Develop skills through self-improvement or training programs
Requirements:
- Graduate degree in any field
- Excellent communication skills in English, Dutch, and Flemish languages
- Minimum 1 year of experience in customer service or technical support
- Ability to work effectively in a team and contribute to common goals
Salary & Benefits: Competitive salary, private health and life insurance, meal allowance, and hybrid work module.
Why Us: We offer a permanent contract, equal opportunities for all employees, and a diverse work environment.
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