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International Customer Experience Specialist In Lissabon
2 meses atrás
Werk bij een multinationale organisatie
Een warm welkom in de prachtige hoofdstad Lissabon. Jij wilt naar het buitenland verhuizen en kansen pakken, terwijl je werkt voor een erkend bedrijf dat al lange tijd succesvol is op wereldschaal. Zou jij willen belangrijke herinneringen bouwen met collega's uit verschillende landen? Dan ben jij misschien onze nieuwe klantenservice agent.
Je verantwoordelijkheden
- Bieden van ondersteuning aan klanten met service die snel ingrijpt om keuzes te maken van projecten van topmerken wereldwijd.
- Snel beantwoorden van vragen van klanten om problemen op te lossen en klanttevredenheid te garanderen.
- Klantgegevens nauwkeurig registreren in het CRM-systeem.
- Aanbieden van ad-hoc ondersteuning.
- Zijn een teamspeler zijn en samenwerken voor het succes van het team en het project.
De vereiste vaardigheden
- Vloeiend Nederlands spreken.
- Minimaal B2-niveau Engels hebben.
- Uitstekende luister- en communicatieve vaardigheden.
- Kwaliteit en professionaliteit nastreven.
- Teamvaardigheden hebben en toewijding hebben aan gezamenlijk succes.
- Enthousiasme over interculturele communicatie en de expat lifestyle.
- Woonachtig zijn in Lissabon of bereid om naar Lissabon te verhuizen voor een internationale carrière en levenservaring.
Wat biedt ons bedrijf jou?
- Een langdurig contract voor bepaalde tijd elk jaar verlengbaar.
- Voltijds (40u/week) werk.
- Maandag tot vrijdag beschikbaarheid om te werken tussen 7 uur 's ochtends en 22 uur 's avonds, 8 uur per dag (plus een uur voor lunch/diner), volgens een roulerend rooster.
- 1040€ bruto/maand wanneer je gratis accommodatie krijgt (gedeelde flat, alle rekeningen inbegrepen).
- 1298€ bruto/maand zonder accommodatie.
- Terugbetaling van jouw vluchtkosten na 9 maanden voor internationale kandidaten.
- Ophalen van luchthaven.
- Jaarlijks vliegticket heen en terug naar je eigen land (binnen de EU).
- Hulp bij papierwerk, openen bankrekening, etc. bij aankomst.
- Gratis Portugese lessen, kooklessen, sportactiviteiten en sociale evenementen georganiseerd door het bedrijf.
- Echte carrièremogelijkheden in verschillende carrièrepaden.
- Compensatie tijdens trainingsperiode indien succesvol (van 1 tot 4 weken): 50% van uw uurloon (lagere belastingen).
