International Customer Experience Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

**About the Role**

As an International Customer Experience Specialist at Blu Selection, you will play a key role in delivering exceptional customer service to clients across the globe. This is an exciting opportunity for a motivated and culturally aware individual who is eager to contribute to a dynamic team.

**Job Description**

Your responsibilities will include:

  • Providing world-class service to customers while working on projects for top-tier brands
  • Responding to customer inquiries, identifying issues, and providing solutions
  • Ensuring high levels of customer satisfaction through effective communication and problem-solving
  • Recording data in our CRM system and providing ad-hoc support as needed

**Requirements**

To succeed in this role, you will need:

  • A native level of German and at least a B2 level of English
  • Knowledge of the value and impact that a good customer experience can create
  • A high school degree or equivalent
  • An attentive listening style, with strong communication and interpersonal skills
  • A drive for excellence and professionalism, with a commitment to teamwork
  • Excitement about intercultural communication and the expatriate lifestyle

**What We Offer**

We provide a comprehensive compensation package, including:

  • A competitive salary, ranging from €1300-€1500 gross per month (excl. accommodation)
  • Free accommodation in a shared flat, all bills included, or a monthly stipend for those preferring their own arrangement
  • Reimbursement of initial flight expenses after 9 months
  • Airport pick up and yearly two-way flight ticket back to your home country (within the EU)
  • Help with paperwork, opening a bank account, and other relocation services
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • Paid training period, career opportunities, and real-time feedback

**About Us**

Blu Selection is a multinational organization recognized for its excellence in sales and customer service solutions. Our company culture values employee growth, language skills, accommodation, and social integration. Located in Lisbon, Portugal, we offer a unique blend of professional development and cultural immersion.



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