International Customer Experience Specialist

Há 6 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

About the Role

We are seeking a highly skilled and passionate International Customer Experience Specialist to join our team in Lisbon. In this role, you will have the opportunity to make a significant impact on the customer journey by providing exceptional support and service.

Responsibilities

  • Booking management: Altering, canceling or creating new reservations via phone, email, and chat.
  • Assisting clients via inbound calls in the after-sales process by answering inquiries regarding reservations and attending potential requests.
  • Managing the reservations back-office (ticket issuing, modification and cancellation of reservations).

Requirements

To succeed in this role, you will need:

  • A native level of German and a good level of English.
  • Enthusiasm for traveling and the tourism industry.
  • Knowledge of the value and impact that a good customer experience can create.
  • Being an attentive listener, comfortable and skillful at communicating with people.
  • Being energetic, innovative and working proactively at a fast pace.
  • Excitement about intercultural communication and the expatriate lifestyle.
  • Living in or willing to relocate to Lisbon for an international career and life experience.
  • Having a valid Portuguese work permit (required).

What's in it for you?

In return for your skills and experience, we offer:

  • A salary of 17,220€ per year (1,835€ per month) + 180 € bonus/month.
  • 6 € meal voucher per work-day.
  • Full-time job (40h/week), Monday-Sunday (Rotative shifts Mon-Sun; 8 AM – 10 PM).
  • A stable job and opportunities to grow within the company.
  • 12-months contract from the first day of training (training is paid 100%).
  • Financial help for relocating candidates.
  • A family-style working environment, while benefiting from an international and multicultural company.
  • Opportunity to work for Top companies on the market.
  • Private health insurance from the beginning.
  • 30 days of probation period.


  • Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    We are a leading company in the global nutritional supplements market, offering innovative products to customers worldwide.As an International Customer Service Specialist, you will play a key role in ensuring our customers receive exceptional service and support.Key Responsibilities:To ensure that customer inquiries are resolved efficiently and effectivelyTo...


  • Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    About the RoleWe are seeking an International Customer Liaison Specialist to join our dynamic team in the Amersfoort area (Nijkerk). As one of the world's largest suppliers of components to the biking industry, we require a dedicated individual fluent in French to build strong relationships and coordinate day-to-day tasks with customer accounts.


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    About LisbonLisbon, the capital city of Portugal, boasts a unique blend of hilly terrain and stunning coastal views. The imposing São Jorge Castle offers breathtaking vistas of the old city's pastel-colored buildings, the Tagus Estuary, and the Ponte 25 de Abril suspension bridge.A Company OverviewCustomer Labs is an international service company...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking a talented individual to join our team as an International Customer Experience Specialist. Based in Portugal, this role offers a unique opportunity to work with top prestigious and worldwide brands, providing world-class service to clients' customers.As a key member of our team, you will be responsible for supporting clients' activities by...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About Blu Selection:We are a leading international Customer Experience Specialist with a global presence and over 50,000 employees. Our company was founded in 2000 by two French entrepreneurs who envisioned a fast-paced environment where professionals could grow and develop their careers.Salary and Benefits:We offer a competitive salary of 890€...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job DetailsWe are seeking a highly skilled International Customer Experience Specialist to join our team at Blu Selection.Key Responsibilities:Provide exceptional customer service to clients through various communication channels.Offer high-quality support to customers, addressing their queries and concerns in a professional manner.Ensure customer...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Location: Lisbon, PortugalAbout the Job:We are seeking a highly skilled Customer Experience Specialist to join our team in Lisbon, Portugal. As a key member of our international customer support team, you will be responsible for delivering exceptional customer experiences for top-tier entertainment brands.About Us:Blu Selection is an international...


  • Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    Slovakian Customer Support & German Technical Support Opportunities in Athens, GreeceHeadhunt International is seeking an experienced Slovakian Customer Support Specialist to join our team in Athens, Greece. As a Slovakian Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients, troubleshooting technical...

  • Customer Service Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    Logistics and Customer Experience SpecialistWe are seeking a skilled Logistics and Customer Experience Specialist to join our team at Abroad Experience. As a key member of our logistics department, you will be responsible for providing exceptional customer service and support to our clients.About the Role:You will operate as the primary point of contact for...


  • Lisboa, Lisboa, Portugal Cpm International Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Multilingual Customer Experience Specialist to join our team at CPM International. In this role, you will be responsible for delivering outstanding customer experiences through every interaction.ResponsibilitiesProvide timely and professional responses to customer inquiries via phone, email, and social...


  • Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    Job DescriptionHeadhunt International is seeking a highly motivated and experienced Global Customer Experience Specialist to join our team in Athens, Greece. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and technical expertise.About the...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Experience Specialist to join our international team in Lisbon, Portugal. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and is eager to develop their skills in a dynamic and global environment.


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Welcome to Blu Selection, a multinational organization recognized for its exceptional sales and customer service solutions. We are currently seeking a talented Customer Support Specialist to join our international team, bringing together individuals from over 80 nationalities worldwide.This exciting opportunity is based in Lisbon, Portugal, offering the...


  • Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    As a customer support specialist with Abroad Experience, you will play a crucial role in delivering exceptional service to our clients in the logistics and transportation industry. Our client is an internationally operating company based in the Venray area, offering a unique opportunity to work in a dynamic and fast-paced environment.The estimated salary for...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Embark on an exciting journey with our client, a leading cloud provider in Europe.This role offers a unique opportunity to relocate to Lisbon, the beautiful capital of Portugal.The ideal candidate will be responsible for:Key Responsibilities:Providing exceptional customer service via phone, email, and chatAssisting customers with their queries related to...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the JobWe are seeking a Customer Experience Specialist to join our team at Blu Selection. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide multilingual support to clients via phone, email, and social mediaResolve customer complaints and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking an International Sales and Customer Experience Specialist to join our team at Blu Selection. As a representative of our company, you will play a crucial role in delivering exceptional customer experiences and driving sales growth for top-tier brands.Company Overview: Our company offers exciting projects and opportunities for career advancement...


  • Lisboa, Lisboa, Portugal Work International Tempo inteiro

    Work International is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. With operations in 88 countries, serving 170 markets, and a team of 420,000 employees worldwide, we are seeking an experienced and skilled individual to join our team as an...


  • Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiro

    Company OverviewWe are the worldwide market leader in a fast-growing niche: producing and supplying nutritional supplements. Our organization is known for its innovative approach, commitment to excellence, and passion for making a difference in people's lives.Job DescriptionWe are seeking a highly motivated and customer-centric Career Professional to join...


  • Lisboa, Lisboa, Portugal Placement International Tempo inteiro

    About Placement InternationalWe are a dynamic organization dedicated to delivering exceptional customer experiences.