Digital Healthcare Operations Lead
Há 2 horas
About Us
SWORD Health is a pioneering digital healthcare company aiming to alleviate musculoskeletal pain for millions of people. Our innovative solution combines licensed physical therapists with AI-powered technology to help individuals overcome chronic and post-surgical pain more effectively and cost-efficiently.
We're on a mission to reduce U.S. healthcare costs by $70B by making it simple for people to recover at home, without resorting to imaging, surgeries or opioids.
Your Role
As a Program Operations Manager at Thrive, Sword's core vertical, you will play a pivotal role in increasing the effectiveness of our Digital Physical Therapy program. Your responsibilities include:
- Deep-diving into data to identify opportunities for improvement.
- Developing an in-depth understanding of our programs.
- Designing and deploying new processes and training standards.
- Solving complex edge cases in partnership with expert clinicians and implementing improvements at scale.
- Managing, motivating, coaching, and raising the bar for a team of highly motivated operations associates and clinicians.
Requirements
To excel in this role, you'll need:
- 5+ years of experience in consulting, banking, or a fast-growing startup.
- A data-driven mindset and strong analytical ability, paired with extensive experience in Looker, SQL, and Google Sheets.
- A strong bias towards execution, hands-on approach, and adaptability as priorities shift.
- Critical-thinking, sharp analytical ability, and clear communication and decision-making skills.
- A proactive, self-start attitude that enables you to drive change independently.
- A proven people leader with the ability to run teams effectively.
What We Offer
As a valued member of our team, you can expect:
- A stimulating, fast-paced environment with ample room for creativity.
- A bright future at a promising high-tech startup company.
- Career development and growth, with a competitive salary estimated around $80,000 - $110,000 per year.
- The opportunity to work with a talented team and add real value to an innovative solution with the potential to transform the future of healthcare.
- A flexible environment where you can control your hours (remotely) with unlimited vacation.
- Access to our health and well-being program (digital therapist sessions).
- Remote or Hybrid work policy.
Join Us
This is a unique opportunity to make a meaningful impact in the lives of millions. If you're passionate about healthcare innovation and leadership, we encourage you to apply.
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