Customer Experience Ambassador

Há 1 mês


Lisboa, Lisboa, Portugal Ttec Tempo inteiro
About the Role

Become a subject matter expert in content moderation and customer service as a Bilingual Content Moderator - Turkish-English with TTEC.

As a key member of our global team, you will be responsible for ensuring consumers are protected online and have access to accurate and relevant information. Your tech-savvy skills and attention to detail will be essential in navigating online content and validating digital information for a highly visible retail website.

Key Responsibilities
  • Review and validate content and reviews on a website for accuracy and appropriateness for the audience
  • Flag inappropriate or inaccurate content
  • Translation proofreading
Requirements
  • Customer service or content moderation experience or the aptitude with a high level of detail orientation
  • Effective written communication skills including grammar and spelling in Turkish-English
  • Tech-savvy and comfortable with the use of digital platforms
What We Offer
  • Leadership who are supportive of your career and professional development
  • An inclusive culture and community-minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values, experiential training, and access to 1000s of free training and development courses
About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.



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