Luxury Customer Service Representative

Há 6 dias


Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

We are seeking a highly skilled Luxury Customer Service Representative to join our team in Portugal. As a Luxury Customer Service Representative, you will be the first point of contact for customers and play a crucial role in ensuring their satisfaction with our products and services.

About the Role:

  • Balancing multiple customer requests simultaneously while maintaining a high level of professionalism and courtesy.
  • Providing excellent solutions and service to customers, addressing their concerns and resolving issues promptly.
  • Offering expert advice on our luxury products, showcasing your knowledge and passion for cosmetics and skincare.

Requirements:

  • You must have native-level written and verbal communication skills in German.
  • A good knowledge of English (B2 level) is required.
  • Customer orientation, problem-solving skills, and teamwork are essential.
  • You should have good IT skills and be available to work shifts.
  • Prior experience in customer service is highly desirable.

What We Offer:

  • An exciting opportunity to work for a leading multinational company in a dynamic environment.
  • A stable work arrangement with opportunities for career progression.
  • We provide health insurance from day one.
  • Enjoy an excellent work environment, great colleagues, and social arrangements.
  • Accommodation in a room of a Teleperformance-owned apartment.
  • We cover initial flight expenses and offer free annual flights to your homeland.
  • You can also take advantage of free Portuguese language courses, water sports, soft trekking, and much more.

Estimated Salary: €25,000 - €30,000 per year, depending on experience and qualifications.



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