Luxury Customer Service Representative
Há 6 dias
We are seeking a highly skilled Luxury Customer Service Representative to join our team in Portugal. As a Luxury Customer Service Representative, you will be the first point of contact for customers and play a crucial role in ensuring their satisfaction with our products and services.
About the Role:
- Balancing multiple customer requests simultaneously while maintaining a high level of professionalism and courtesy.
- Providing excellent solutions and service to customers, addressing their concerns and resolving issues promptly.
- Offering expert advice on our luxury products, showcasing your knowledge and passion for cosmetics and skincare.
Requirements:
- You must have native-level written and verbal communication skills in German.
- A good knowledge of English (B2 level) is required.
- Customer orientation, problem-solving skills, and teamwork are essential.
- You should have good IT skills and be available to work shifts.
- Prior experience in customer service is highly desirable.
What We Offer:
- An exciting opportunity to work for a leading multinational company in a dynamic environment.
- A stable work arrangement with opportunities for career progression.
- We provide health insurance from day one.
- Enjoy an excellent work environment, great colleagues, and social arrangements.
- Accommodation in a room of a Teleperformance-owned apartment.
- We cover initial flight expenses and offer free annual flights to your homeland.
- You can also take advantage of free Portuguese language courses, water sports, soft trekking, and much more.
Estimated Salary: €25,000 - €30,000 per year, depending on experience and qualifications.
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