Application Support Expert

1 semana atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

About Us

Dellent is a consulting company that specializes in System Information and Telecommunications. Our goal is to help our candidates and consultants advance their careers through projects tailored to their needs and expectations.

In this project, you will have the opportunity to collaborate with one of the key players in banking in the EU and worldwide. As part of a multicultural team spread across over 50 countries, you will contribute to developing solutions in three areas: investments, business solutions, or commercial/personal services.

We are seeking an Application Support Analyst to work on this project in Lisbon.

Estimated Salary: €60,000 - €80,000 per year, depending on experience.

Requirements:

  • A minimum of 5 years of experience in a similar position;
  • Knowledge of Scheduling Systems, such as Autosys;
  • Understanding of MQ, Jira, and Service Now;
  • Functional knowledge of bonds, equities, and structured products;
  • Proficiency in ITIL, Linux/Unix, SQL, and PL/SQL;
  • Fluent English communication skills.

Responsibilities:

  • Provide functional and technical support for batches and interfaces;
  • Maintain adherence to Service Level objectives and roadmap;
  • Timely escalation of risks or issues to management;
  • Contribution to the development of knowledge articles.

Benefits:

  • Health insurance coverage;
  • A personalized training plan with a budget for necessary training and technical books;
  • Ongoing professional feedback;
  • Remote onboarding process;
  • Regular team events for social interaction.

About the Role

This is a unique opportunity to join a dynamic team in the financial sector and develop your skills in a supportive environment. If you are passionate about delivering exceptional support and want to grow professionally, we encourage you to apply for this role.



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